Pearson Revel
Creating an immersive learning experience that elevates Pearson’s best-in-class content
Revel is an immersive learning experience that elevates Pearson’s best-in-class content with media interactives and assessments to offer students a holistic digital experience for their higher education courses. In evaluating NPS scores, app store reviews, and customer support, in tandem with our own desire for constant iteration and improvement, it was clear we needed to better meet students’ expectations. Supervised by our Design Manager, I and a small team of designers undertook a full overhaul of the interface.
- Design Principle
- Other Senior Visual Designers
- Product Design Manager
Revel is an immersive learning experience that elevates Pearson’s best-in-class content with media interactives and assessments to offer students a holistic digital experience for their higher education courses. In evaluating NPS scores, app store reviews, and customer support, in tandem with our own desire for constant iteration and improvement, it was clear we needed to better meet students’ expectations. Supervised by our Design Manager, I and a small team of designers undertook a full overhaul of the interface.
- Evaluation of current design and data
- Gather inspiration, brainstorm
- Conduct weeklong design sprint for full visual design overhaul
- Iterate and refine results at scale
- NPS scores and user feedback showed our interface was considered dated and obstructive.
- Students are not likely to fully read content, even if it benefits their learning or even if it is assigned.
- Users expected their confidence level and scores within the Revel environment to be a mirror of their performance in the classroom.
Increase in NPS scores and average App Store ratings
